Returns & Exchanges
At Clovedale, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your new fashion piece isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all designer tags still attached into the original shipping bag or a secure box of your choice.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or ship your exchange within 5-7 business days of receipt.